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GBST Composer Specialist - Customer Journey Manager (Hybrid)

Posted 1 day 7 hours ago by Harvey Nash Group

Permanent

Full Time

Advert / Media / Entertainment Jobs

Midlothian, Edinburgh, United Kingdom, EH120

Job Description

Harvey Nash Group is seeking a Customer Journey Manager (GBST Composer) to support a major annuities modernisation programme in Edinburgh. This 6-month hybrid role focuses on ensuring end-to-end customer journeys align with operational processes.

The role is not a technical development position and requires strong process and stakeholder collaboration. Key responsibilities include SME leadership on GBST Composer usage, journey mapping, and coordinating with delivery teams to manage risks and

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