Fundraising Manager

Salary: £38,000 - £44,000 per annum (dependent on experience)

Contract: Permanent, subject to a six-month probationary period

Reports to: CEO / Operations Director

Performance-related bonus

Bonuses available upon reaching annual fundraising targets; discretionary and subject to HHUGS policy. Specific structure will be confirmed at offer stage.

Support to help you succeed

• Mentoring: 1 day per week of hands-on mentoring by a leading charity consultant for the first 6 months (option to extend up to 12 months).
• Growth mindset: If you have strong potential and mission-fit but don't tick every box yet, we still encourage you to apply.

Purpose of the role

To develop, implement and oversee HHUGS' fundraising strategy so that the charity can continue to relieve hardship, restore hope and rebuild lives. The role provides leadership to a small fundraising team, diversifies income streams and, in relation to marketing, manages and coordinates external suppliers to ensure activity supports fundraising goals and reflects HHUGS' Islamic ethos.

Key responsibilities Strategy & leadership

• Develop, deliver and periodically review HHUGS' fundraising strategy, ensuring alignment with the mission to support families affected by counter-terror measures.
• Set annual income targets and create multi-year plans to grow income through regular giving, high-value donors, trusts, grants, corporate partnerships, legacy giving and digital campaigns.
• Recruit, line-manage and develop staff within the fundraising function, including workforce planning, hiring, induction, performance management and regular 1:1s.
• Lead and motivate the team (staff and volunteers), setting clear objectives, supervising workloads and providing professional development.
• Identify and cultivate relationships with major donors, charitable trusts, statutory bodies and corporate partners whose objectives match HHUGS' aims.
• Write compelling funding proposals and grant applications, ensuring compliance with Islamic giving principles (zakat, sadaqah) and UK charity regulations.
• Maintain and develop community fundraising by supporting mosques, schools and volunteers to run local events and seasonal campaigns (e.g., Ramadan, Qurbani).
• Oversee the donor database/CRM to ensure accurate record-keeping, segmentation, timely acknowledgements and Gift Aid processing.

Marketing & communications

• Set priorities and own the brief for external marketing suppliers (design, video, social, email), ensuring outputs support fundraising targets and reflect HHUGS' values.
• Maintain an approvals process (brand, safeguarding, confidentiality) and sign off assets produced by suppliers.
• Coordinate the content calendar for campaigns and appeals; align timings with fundraising milestones.
• Track basic performance metrics provided by suppliers and report implications for fundraising (what to do more/less of).
• Ensure GDPR-compliant consent/use of stories and images in liaison with casework and operations.

Events & campaigns

• Plan and deliver fundraising campaigns and events (e.g., sponsored challenges, dinners, webinars, mosque collections) with clear targets, budgets and promotional plans.
• Liaise with volunteers and community organisers to maximise participation and ensure events are inclusive and aligned with HHUGS' ethos.

Reporting & compliance

• Monitor income streams and expenditure, preparing regular financial and operational reports for the CEO, trustees and other stakeholders.
• Ensure all fundraising activities (and contracted marketing activity) comply with relevant legislation (Fundraising Regulator, GDPR, Charity Commission), Islamic fundraising principles and HHUGS' policies on safeguarding and data protection.
• Use an organisational operating system (e.g., EOS/Traction) to run cadence meetings, maintain departmental scorecards/dashboards, and monitor delivery against agreed rocks/KPIs.

Networking & representation

• Act as an ambassador for HHUGS by building relationships with partners, attending conferences, media interviews and community events to promote the charity's work.
• Uphold HHUGS' values when representing the charity and nurture networks within the Muslim charity sector.

Person specification

• Experience - Demonstrable success in fundraising and income generation across multiple streams (major donors, trusts, community fundraising, digital campaigns); experience in strategic planning and budget management; track record of managing teams and delivering income targets.
• Marketing oversight - Experience commissioning/managing external agencies or freelancers to support fundraising goals (briefing, timelines, approvals and simple performance reviews).
• Faith-sensitivity and values - Understanding of, and sympathy for, Islamic principles of charity (particularly zakat) and ability to engage effectively with Muslim communities.
• Communication - Excellent verbal and written communication skills; ability to inspire donors and volunteers and to translate complex issues into compelling messages.
• Leadership - Strong people-management skills with the ability to motivate staff and volunteers, set clear objectives and build an inclusive team culture.
• Organisational skills - Ability to prioritise workload, meet deadlines, manage multiple projects simultaneously and maintain meticulous records.
• IT proficiency - Competent user of CRM systems, email marketing reporting dashboards, and standard office applications.
• Experience working within a Muslim charity or with Muslim beneficiaries.
• Knowledge of counter-terror laws and their impact on families, or experience supporting marginalised communities.
• Qualification in fundraising, marketing, communications or related field.
• Full UK driving licence and willingness to travel occasionally for events.

Application process

Applicants should submit a CV and a supporting statement outlining how they meet the person specification to , quoting "Fundraising Manager" in the subject line. Candidates must provide details of two referees. Interviews will be conducted on a rolling basis; HHUGS reserves the right to close applications early.

Deadline: Monday 15 September 2025, 11:59pm (UK time).

We review applications on a rolling basis and may close early if sufficient strong applications are received.