Front Office & Risk Client Success Specialist

Alto Invest seeks a client services professional to deliver high-quality support for outsourced technology services in the investment funds domain. You will act as the frontline contact for client queries, provide L1/L2 support, and triage tickets to ensure timely resolution aligned with SLAs.

You will diagnose issues, assess business impact, and coordinate with cross-functional teams including R&D, Client Success, and Relationship Management to drive adoption and client satisfaction.