Front of House Team Member

Front of House Team Member

Cambridge FWC Customer Permanent contract Part time

Salary: £27,248 pro rata • Hours: 16 hours per week

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of reception and café areas
• Help create a friendly, relaxing and professional environment
• Give a warm welcome, answer queries in a caring and helpful way, making sure everyone feels valued
• Support the café team with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training on site due to covering Lifeguard breaks

Qualifications and skills

• Great communication skills, both face-to-face and over the phone
• Flexibility, motivation and initiative
• Basic computer skills, including Word and Excel

Benefits

Benefits include a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.