Front of House Team Member

Front of House Team Member Twickenham FWC Customer Permanent contract Part time 32 hours per week Salary £27,248 pro rata.

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you. As a Front of House Team Member at our gym, you'll bring great communication skills, both face to face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception, including demonstrating attention to detail and initiative.
• Help us create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.

Qualifications

• Basic computer skills, including Word and Excel.
• Flexible, motivated and initiative-driven.
• Be able to swim to a high standard and be willing to undergo training at site to cover Lifeguard breaks.

Benefits

• Free gym membership.
• Health assessments.
• Retail discounts.
• Pension options.

We offer a supportive work environment and a benefits package that includes a wide range of fitness, lifestyle, health and wellbeing rewards. Join Nuffield Health and help us create the future you want, today.