Front Of House Manager

NEW AND EXCITING HOSPITALITY OPPORTUNITYLocation: BridgnorthContract: Full time, 5 days per week, Monday to Sunday 9am to 5pmSalary: negotiable

Step into one of the world's most beautiful tea rooms and help us create memorable experiences every day.

Nestled within stunning surroundings we are known for warm hospitality, excellent coffee, and freshly prepared food. We are looking for an enthusiastic Front of House Supervisor who loves great service, thrives in a friendly, fast-paced environment, and enjoys leading a team to deliver exceptional guest experiences.

About the Role

As a Front of House Supervisor, you will play a key role in the smooth daily running of our tearooms. From motivating the team to maintaining high standards of service, you'll ensure every guest leaves with a smile.

Your Day-to-Day Responsibilities:

• Supporting the daily operation of our tearooms to ensure efficient and seamless service
• Supervising, guiding, and motivating the front-of-house team
• Taking customer orders and delivering high-quality beverage and table service
• Monitoring stock levels, managing inventory, and placing orders to minimise waste
• Assisting with basic food preparation when needed
• Maintaining excellent standards of cleanliness, presentation, safety, and hygiene
• Ensuring compliance with all food safety and health & safety procedures
• Completing daily food safety records accurately
• Ensuring cash handling processes are followed
• Encouraging upselling and positive customer engagement
• Handling customer enquiries and concerns professionally to ensure a first-class experience

What You Bring to the Team:

• Previous café, restaurant, or hospitality supervisory experience (preferred)
• Excellent communication and customer service skills
• Friendly, confident, and reliable with a positive, can-do attitude
• A supportive team player who enjoys motivating others
• Calm, organised approach in a busy environment
• Genuine passion for hospitality, food, and great coffee
• Flexibility and willingness to help across the tearooms
• Barista experience or training is a bonus

Benefits:

• 25 days annual leave plus bank holidays
• Pension contributions on total earnings
• Employee discounts
• Employee Assistance Programme
• Learning & development opportunities

If you're passionate about hospitality and would love to work in a stunning garden setting, we'd love to hear from you.Apply today and help us deliver exceptional experiences.