Front Line Customer Service Specialist (Flexible Hours)

A local government service provider is seeking a Customer Services Officer in Hereford. The role includes handling customer enquiries across multiple channels and promoting high-quality service in line with corporate standards. Candidates should have front-line experience, excellent communication skills, and GCSE Maths and English grades C or above. The position offers a competitive salary of £25,989 - £28,142 per annum and various benefits including flexible working and enrolment in a pension scheme.