Front Desk & eCommerce Support Specialist

Hallmark Cards in Bradford is seeking a Receptionist & eCommerce Customer Support Advisor to welcome visitors and support online customers. This role requires strong communication, organisational skills, and empathy in dealing with customer enquiries. Candidates will manage customer issues like refunds and returns while contributing to continuous improvement. The role mandates a presence in the office 5 days a week with benefits such as free parking and a positive work/life balance.