French-Speaking Customer Success Specialist, EMEA

Coursera is seeking a Customer Success Specialist (French speaking) in Dublin, Ireland. You will support a diverse set of customers through structured engagement sessions and proactive outreach, aiming to improve retention, adoption, and expansion.

The role involves collaborating with cross-functional teams to resolve issues and drive revenue outcomes. The ideal candidate has 1+ year in customer-facing roles in SaaS/tech, strong French language skills, and a data-driven, organized approach to