French Customer Service Advisor Hybrid £26k - £27k

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.

Please find all the details below:

Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £26,000 - £27,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 9am - 5pm (1 hour for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking Customer Service Executive your duties and responsibilities would be to:

• Liaise with customers and suppliers in France
• Process customer orders for engineering parts
• Respond to any queries on the telephone and on e-mail
• Build relationships with customers
• Update customers about deliveries
• Handle occasional complaints

Ideal skills and experience for the position:

• Bi lingual French and English is essential
• Previous experience within a Customer service office environment
• Experience of processing customers orders
• Knowledge of Microsoft applications, especially Excel

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