Freight Forwarder Trainee

Job Req Number: 114736

Time Type: Full Time

Trainee Freight Forwarder

Mercia Park DE12

Mon-Fri 37.5 hours per week

DSV is recruiting for a Trainee Freight Forwarder at Mercia Park, working within the Irish department. We are looking for an individual with an interest in a career in Freight and the desire to learn! After completing a successful probationary period, you'll have the opportunity to join our "Young DSV" programme, designed to support your development and understanding of logistics on a global scale.

What will you be doing?

• Deliver a consistently high standard of customer service across both Import and Export shipments
• Liaise professionally with customers, overseas offices, and internal colleagues via phone and email
• Update, check, and maintain accurate shipment information within DSV systems (full system training will be provided)
• Plan and coordinate export trailers for Northern Ireland and Ireland
• Provide timely Proof of Delivery (POD) to customers and overseas offices upon completion of shipments
• Investigate, resolve, and follow up on customer and operational queries to ensure prompt resolution of any issues
• Monitor shipments closely, following up on collections and deliveries
• Complete general administrative duties accurately

About You

• A strong customer focused mindset, with clear and confident communication skills
• Reliable and punctual, with a consistent approach to meeting responsibilities
• Good IT skills, with the ability and willingness to quickly learn and adapt to new systems
• High attention to detail, with the ability to identify issues and apply practical problem solving solutions
• An adaptable and flexible approach, able to respond positively to changing priorities and operational demands

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5 years' worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.