Fraud Risk Officer - Services & Banking (S&B)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's KYC Operations team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

The Services & Banking (S&B) Fraud Risk Team is a centrally positioned fraud team that is tasked with fraud detection and prevention disciplines. The S&B Fraud Risk Officer is a senior level individual contributor position, responsible for contributing to the development and execution of fraud management policies, processes, and procedures. The objective of the role includes ensuring regulatory compliance to global fraud facing regulations. As well as protecting Citi & our clients from fraud risk exposure by deploying operational processes intended to mitigate fraud risk.

What you'll do

• Contribute toward the design and build of an "Enterprise Fraud Intelligence Framework" application, that will serve as a single source of truth for fraud data leveraged for screening and reporting services.
• Evaluate fraud facing regulatory requirements and translate regulatory text into business requirements. Ensure technical and operational solutions deployed are in line with regulatory expectations.
• Perform fraud investigations where suspicion of fraud has been raised. Ensure remedial activities are performed when a determination of fraud has been determined.
• Govern fraud reference data obtained from internal and external sources, such as regulators, data share consortiums, etc.
• Partner with cross functional user groups of the reference data within the "Enterprise Fraud Intelligence Framework" to support integration into their processes and handle alert investigations.
• Participate in the execution of change management initiatives and monitor the execution of operational objectives and goals.
• Create robust process documents and controls, ensuring that underlying inherent risk is adequately mitigated and residual risk is within appetite.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Maintain compliance & support Cross Border Data Clearance needs for the S&B fraud team, which supports 90+ countries globally.

What we'll need from you

• Relevant experience in a related role.
• Subject matter expertise in either fraud, payments, CBDC or existing screening capabilities within Citi.
• Consistently demonstrates clear and concise written and verbal communication.
• Ability to manage competing priorities and level set with stakeholders.
• Detail oriented with natural aptitude for analytics/problem solving.
• Bachelor's degree/University degree or equivalent job experience.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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