Fraud & Chargeback Team Lead - FinTech, Hybrid/Remote

Plum is hiring a Head of Fraud & Chargeback to own and lead the team responsible for fraud prevention, chargebacks, and related customer journeys. You will drive the ongoing development of processes, tooling and governance, working with Compliance, Product and Engineering to strengthen our fraud prevention capabilities and reduce losses.

You will mentor the Fraud & Chargeback team, manage escalations, and ensure regulatory alignment while maintaining a strong focus on customer experience and