Forklift / Reach Truck Service Engineer

Forklift / Reach Truck Service Engineer

Carbon60 is recruiting for a Site Supervisor (No Staff Responsibility) to support on-site maintenance operations at a large industrial customer site in Highbridge.

ROLE: Forklift / Reach Truck Service Engineer

CONTRACT TYPE: Permanent

LOCATION: Yeo Valley, Highbridge

WORKING PATTERN: Full-time, Monday to Friday

HOURS: 08:00am - 16:30pm

8-hour days

THE ROLE

The Site Supervisor will act as the sole resident engineer and first point of contact for the customer on-site, ensuring that fleet performance standards and service levels are consistently achieved. This is a hands on role combining maintenance, customer service, reporting, and site responsibility, requiring strong electrical knowledge, autonomy, and excellent communication skills.

The site consists of:

• 9 Reach Trucks
• 20-30 Powered Pallet Trucks (PPTs)
• A small number of Under Pallet Carriers (UPCs)
• Some automation on site

This is an exciting opportunity for an experienced engineer looking to take ownership of a resident site.

KEY RESPONSIBILITIES

• Act as first point of contact for the customer on site
• Perform preventative maintenance on materials handling and ancillary equipment
• Diagnose, repair, and service equipment efficiently
• Complete accurate service reports and time sheets
• Manage and control on site parts stock
• Maintain strong customer relationships and meet contractual service levels
• Liaise with after sales office regarding repair times and updates
• Identify chargeable work and follow up opportunities
• Ensure compliance with all company and customer health & safety procedures
• Support continuous improvement initiatives on site
• Participate in customer review meetings where required

SKILLS & EXPERIENCE REQUIRED

• Strong electrical bias (all electric fleet)
• Background in MHE (Materials Handling Equipment) preferred
• Consideration given to candidates from automotive, HGV, mobile plant, forklift, or ex forces vehicle engineering backgrounds
• Comfortable working independently as the sole engineer on site
• Experience in customer facing environments
• Good administrative and paperwork skills
• Ability to manage workload effectively and prioritise tasks
• Experience mentoring apprentices or junior engineers beneficial
• Clean driving licence preferred

ADDITIONAL INFORMATION

• First stage interview via Teams
• Second stage interview on site including site tour
• Opportunity to take ownership of a mid size automated site
• Excellent opportunity for an experienced engineer ready for a more autonomous, responsible role
• If you are an experienced electrically biased engineer looking for a stable Monday Friday role with site ownership and customer interaction, we would like to hear from you.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.