Footprint Manager

Job Title: Footprint Manager - APP

Location: London / Bexhill/Leicester - Hybrid

Role overview

You will be joining the Alternative Pricing Team. This role sits at the heart of our portfolio management, combining portfolio stewardship, underwriting analytics, and performance oversight. You will act as the gatekeeper for our modelled market segments, ensuring we understand where we are outperforming, underperforming, or simply tracking on target. Your core responsibility is to analyse portfolio risk using loss ratios and supporting KPIs, turning performance insights into clear recommendations that shape portfolio decisions. You will collaborate closely with modellers and pricing teams, providing the intelligence they need to refine pricing strategies and optimise underwriting models.

Accountabilities

• Develop and deliver new insight, including integration of new data, new analytical techniques, and new ways of evaluating portfolio performance.
• Provide data driven insight to modellers and pricing teams to inform rate adjustments and model improvements.
• Communicate findings clearly to stakeholders at all levels and help shape strategic pathways for growth.
• Lead risk selection projects and project teams to generate value for the wider business.
• Ensure customers' fair and reasonable expectations are met and provide fair outcomes. Question and challenge peers and managers where processes do not meet these expectations.
• Ensure completion of all training as mandated by the company and regulated by the FCA.
• Ensure that direct reports and self achieve and demonstrate required levels of competence.

Essential skills / experience

• 3-5 years in a pricing / underwriting role in insurance.
• Comfortable working with numerical / statistical data.
• Good skills in statistical / data manipulation packages (preferred) with aptitude for building advanced skills.
• Pro active approach to driving change.
• Critical evaluation of information.
• Strong written and verbal communication skills.
• Confidence to express opinions / challenge.
• Pricing / analytics experience in financial services.
• Good knowledge of the insurance market.

Interview process

• Recruiter screening call.
• 1st round - Intro call with Hiring Manager.
• 2nd round - Case study.

Benefits

• Competitive salary and £5k car allowance.
• Flexible hybrid working.
• Competitive bonus scheme - eligible for annual 4Cs performance bonus.
• Private medical insurance (PMI) for physical wellbeing.
• 4 salary life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%.
• Discounts, cashback, free independent mortgage advice, and free access to financial wellbeing support.
• Mental health app, colleague assistance programme 24/7, in house mental health first aiders, support groups and dedicated team.
• 27 days annual leave + bank holidays, with option to buy or sell a week.
• Health care cash back plans, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year.

Disability Confident Employer

We are committed to an inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please let us know. We also welcome applications through the Disability Confident Scheme (DCS).

Equal Opportunities Statement

Hastings Group is an equal opportunity employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment or marital/family status. We conduct thorough referencing, including credit and criminal record checks.

Support for Applicants

At Hastings Direct, we're committed to creating an inclusive environment where everyone can succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.