Food and Beverage Reservations Executive

At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been awarded the prestigious Forbes Five-Star rating and honoured with Michelin's highest distinction - 3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.

As we continue to grow and evolve, we're looking for a Food & Beverage Reservations Executive to join our team on a full-time permanent contract.

About the Role

As a Food & Beverage Reservations Executive, you'll play a key role in creating exceptional guest experiences from the very first interaction. Acting as the primary point of contact for restaurant reservations across the resort, you will ensure every guest enquiry is handled professionally, efficiently and with the warmth and attention to detail that defines Adare Manor.

Reporting to the Food & Beverage Management Team, you will work closely with our restaurants, golf operations, guest relations and front office teams to maximise reservations, support guest satisfaction and deliver a seamless booking experience.

Key Responsibilities

• Manage restaurant reservations across all Food & Beverage outlets using the resort's reservation systems.
• Respond to guest enquiries via telephone, email and online booking platforms in a timely and professional manner.
• Maintain accurate reservation records and guest preferences.
• Coordinate with operational teams to ensure smooth service delivery and guest satisfaction.
• Assist with managing waitlists, special requests, large party bookings and event-related dining reservations.
• Maximise revenue opportunities through effective reservation management and upselling where appropriate.
• Monitor booking trends and provide regular updates to management.
• Ensure all guest interactions reflect the exceptional service standards of Adare Manor.

Who You Are

We're looking for someone who is guest-focused, organised, professional and passionate about delivering exceptional hospitality experiences.

You'll thrive in this role if you have:

• Previous experience in a reservations, front office, guest relations or hospitality administration role.
• Experience working within a luxury hospitality environment is desirable.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with exceptional attention to detail.
• Confidence using reservation systems and Microsoft Office applications.
• The ability to multitask and remain composed in a fast paced environment.
• A proactive, positive attitude and a genuine passion for guest service.
• Flexibility to support business needs and work collaboratively across departments.

Why Join Adare Manor?

At Adare Manor, we believe in exceptional experiences - not just for our guests, but for our team too. We offer:

• Competitive salary and benefits package
• Perks and experiences that are uniquely tailored to our team, reflecting the extraordinary setting and spirit of Adare Manor
• A supportive, collaborative, and dynamic team environment
• Opportunities for learning, growth, and career development
• Access to wellbeing initiatives, events, and team recognition programmes
• The chance to be part of one of the most iconic hospitality teams in the world

If you're ready to make a meaningful impact and help us shape the future of Food & Beverage at Adare Manor, we'd love to hear from you.

Adare Manor is an equal opportunity employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds.