Food and Beverage Manager Godstone Farm, Surrey

Lead and grow a high-volume, multi-outlet F&B operation

This is a senior, hands-on leadership role at the heart of one of Surrey's busiest visitor attractions.

At Godstone Farm, you'll take full ownership of a multi-outlet food and beverage operation serving over 250,000 visitors a year. From our café and restaurant to grab-and-go kiosks and seasonal event catering, you'll be responsible not just for running the operation - but continuously improving and growing it.

This role is ideal for a commercially-minded operator who thrives in high-volume environments and is ready to take the next step into true departmental leadership.

What you'll be doing Lead a high-performing F&B operation

Oversee all food and beverage activity across the site, ensuring a consistently high standard of quality, speed, and service across:

• Seasonal and event-based catering

You'll ensure the operation runs smoothly during both peak and off-peak periods, adapting quickly to demand.

Drive commercial performance

Take full accountability for F&B performance, with a clear focus on:

• Increasing spend per head
• Improving gross margin and cost control
• Managing labour efficiency and productivity
• Reducing waste and optimising stock control

You'll actively identify and implement opportunities to improve profitability and performance across all outlets.

Lead from the front - then build a team that scales

You'll be highly visible during peak trading, leading by example and supporting your team.

At the same time, you'll:

• Develop strong supervisors and team leaders
• Build a structure that reduces day-to-day dependency on you
• Improve team capability, retention, and engagement

Improve and evolve the F&B offer

Use data, insight, and customer feedback to:

• Refine menus and pricing
• Improve service flow and throughput during peak periods
• Introduce new ideas that enhance both guest experience and commercial return

You'll play a key role in shaping how F&B contributes to the overall visitor experience.

Plan ahead, not just react

Lead seasonal and event planning across the F&B operation, ensuring:

• The business is fully prepared for peak trading periods
• Staffing, stock, and service models are aligned to demand
• Lessons are captured and improvements implemented year-on-year

What we're looking for

You'll be an experienced F&B leader with a background in high-volume hospitality, leisure, or visitor attractions, and ready to take ownership of a complex, fast-paced operation.

We're particularly looking for someone who:

• Is a hands-on leader who thrives during busy service periods
• Has experience managing multiple outlets or high-volume environments
• Demonstrates strong commercial awareness and understands how to drive profit
• Has a track record of improving performance, not just maintaining it
• Can develop and lead large, often seasonal teams
• Is comfortable using data and insight to inform decisions
• Stays calm, organized, and effective under pressure

The reality of the role (and why it's rewarding)

Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends, and events.

This creates a fast-paced, high-energy environment where strong leadership has a direct and visible impact.

In return, you'll benefit from:

• A varied and dynamic role with real responsibility
• A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality
• The opportunity to work in a unique outdoor, family-focused environment
• Genuine autonomy to influence and develop the F&B operation
• A clear opportunity to grow into broader operational leadership
• Proven experience in a Food & Beverage Manager or senior leadership role
• Background in high-volume hospitality, leisure, or visitor attractions preferred
• Strong commercial and financial management experience
• Experience with stock control, forecasting, and labour planning
• Proven ability to lead, develop, and structure teams
• Level 3 Food Safety (or equivalent) desirable

Additional information

This is a full-time role requiring flexibility, including weekends, bank holidays, and peak trading periods.

Contract type

Permanent