FM Operations - Office Manager

FM Operations - Office Manager

Location: St Albans
Salary: £46,000 per annum
Start Date: ASAP
Employment Type: Permanent
Sectors: Facilities Management, Building Services

Role Summary

We are seeking an organised and proactive FM Operations / Office Manager to support a growing Facilities Management business. This key role coordinates the FM support hub, ensuring smooth day-to-day operations across helpdesk, planned maintenance, compliance, and office functions.

Key Responsibilities

• Provide day-to-day administrative support to FM Operations and Contract Managers
• Support the mobilisation of new FM contracts, including documentation and CAFM setup
• Oversee the effective operation of the FM Support Hub, working with the FM Service Desk Supervisor
• Manage day-to-day office operations, ensuring a professional and efficient working environment
• Manage onboarding processes, including contracts, right to work checks, and system setup
• Maintain employee records, training logs, and HR documentation
• Coordinate recruitment administration and interview processes
• Support subcontractor engagement and documentation, assisting in tracking extra works and quotations

Requirements

• Experience in Facilities Management, building services, or a maintenance environment is essential
• Previous experience in an office management, operations support, or coordination role
• Experience supporting multi-site service delivery environments
• Understanding of PPM and statutory compliance requirements (or willingness to learn)
• Familiarity with CAFM systems (e.g., MRI Evolution) is desirable
• Strong Microsoft Office skills (Excel, Word, Teams, SharePoint)

Package & Benefits

• Competitive salary
• Opportunity to work in a central operational support position within a growing business
• Professional and supportive working environment