Floor Coordinator

Do you want to be part of an award winning team? We are looking for a Floor Coordinator to join the Rapport team. You will be based in one of our client's offices near Fenchurch Street. Our client is a services and solutions company within the global insurance market. Join our team of 4 people rotating between two building and three floors.

We are seeking a proactive and detail oriented Floor Coordinator to join our Guest Services Team. As a Floor Coordinator, you will be responsible for ensuring that meeting rooms, refreshment areas, and client spaces are consistently well presented, stocked, and prepared to the highest standard. This role is hands on, customer focused, and vital to delivering seamless hospitality support to employees and guests across both buildings.

Type of contract: Part time, Fixed term contract until July 2027

Hours: 24 per week (Tuesday Thursday, on a shift rota basis between 7 AM and 4 PM).

Salary:£20.182 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programmes, an Employee Assistance Programme, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Prepare meeting rooms with refreshments as required.
• Deliver fruits and pastries in breakout areas.
• Set up lunch orders from external suppliers with cutlery, and napkins.
• Regularly check tea points and meeting rooms throughout the day, replenishing or tidying as needed.
• Monitor stock levels and place re orders to ensure continuous availability of supplies.
• Assist with catering events as required.
• Support the Guest Services Manager and Receptionist with hospitality related duties during busy periods.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Be customer focused, with a professional and friendly manner.
• Have strong attention to detail.
• Be able to multitask and prioritise tasks effectively across two buildings.
• Have excellent communication and interpersonal skills to work collaboratively within a small team.
• Be flexible and reliable, with a proactive "can do" attitude.
• Be able to work independently while following clear procedures and service standards.
• Have computer literacy and experience in a customer facing role.
• Have prior experience in a catering or food service role (preferred).
• Be required to lift heavy packages/items.

About us

Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at .