Fleet Technical Assistant - Business Admin Apprentice Level L3

Job Description

This is an exciting opportunity for a Fleet Technical Administrator Apprentice to be supported through the Level 3 Business Administrator Apprenticeship Standard whilst working for Cormac. You will gain skills, knowledge and experience throughout Cormac's Fleet and Workshops business while being mentored by experienced colleagues.

About the role

You will be enrolled on the Level 3 Business Administration Apprenticeship Standard with one of our preferred training providers. You will be expected to attend the college on day release basis to complete your apprenticeship.

As an Apprentice Fleet Technical Assistant, you will be supported by qualified staff in all areas of your role.

Duties include (but are not limited to) Fleet Systems & Technical Support

• Learn how to use key fleet IT systems such as Tranman, Quartix (vehicle tracking), and Driver Check (licence verification).
• Support the coordination of accident claims, including processing documentation and liaising with insurers, drivers, and repairers to ensure vehicles are returned to service safely and efficiently.

Fleet Compliance

• Develop an understanding of the requirements for maintaining a Goods Vehicle Operator's Licence.
• Assist in monitoring maintenance schedules to ensure all vehicles and equipment are serviced in a safe, timely, and compliant manner.

Asset Replacement

• Gain insight into the full lifecycle of fleet assets, supporting procurement from initial design and specification through to delivery and introduction into service.
• Assist with the decommissioning and disposal of end of life vehicles and equipment, helping to maximise value for the organisation.

Workshop Operations & Customer Service

• Support workshop reception activities, including greeting customers and handling enquiries in person, by phone, email, and MS Teams.
• Develop strong communication and customer service skills while working with internal and external stakeholders.

Stores & Administration

• Assist with stock control, including ordering parts, handling returns, and managing warranty items.
• Carry out data entry and administrative tasks using company systems, including processing operational and timesheet information.

We are looking for

• Current or predicted 5 GCSEs at Grade 4/C or above, including maths and English.
• Experienced in the use of I.T. such as E-Mail, Word, Excel, social media etc.
• Ability to attend Truro and Penwith College for college sessions.

Our offer to you

Salary: £18,693.75 per year, progressing after 12 months to the Real Living Wage (as set by the Living Wage Foundation).

Working Hours: 37 hours per week.

Contract Type: Permanent.

Location: Western Group Centre, Radnor Road, Scorrier, Redruth, Cornwall.

Closing date: Midnight Sunday 28th June 2026.

College: Truro and Penwith College, Truro, Cornwall.

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.