Fixed Term Contract Part time 30h (June - Aug) - Client Advisor - Sloane Street London

Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Summer and the sales period.

Customer Relations

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

• Assists customers during fittings and accommodating any alterations when needed.

• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

• Introduces new customers to the brand.

Stock

• Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

Visual Merchandising

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

• Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Qualifications

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
• English is a must and another language is a real asset.
• Fixed Term Contract (from the beginning of June until the end of August) 30 hours/week (part-time).

Why join the f.AMI.ly?

Join a fast-growing, caring fashion house.

Gain enriching experience and familiarize yourself with the luxury and retail sectors.

Join a stimulating and passionate team.