Five9 Outbound Campaign Architect

A specialist consultancy is seeking a Five9 Outbound Consultant to optimize outbound strategies and manage client campaigns. The ideal candidate will have over 5 years of CCaaS experience, focusing on dialer performance and troubleshooting. Responsibilities include building campaigns in Five9, monitoring performance KPIs, and leading client meetings to ensure successful outcomes. This role requires strong communication skills and the ability to translate technical details for clients, contributing to measurable improvements in performance metrics.