First-Response Claims Advisor - Hybrid

Hastings Direct in Leicester is seeking a Customer Advisor - First Notification of Loss to support customers after accidents. You will handle inbound calls, log claims via portals, and assist various workstreams to set up claims accurately.

Hybrid working with a 37.5-hour week and a 5-week training program are provided. The role requires careful data capture, empathy, and clear communication to ensure customers understand next steps and outcomes.