Financial Resilience Benefits and Advice Worker

Financial Resilience Benefits and Advice Worker

York Carers Centre is an independent charity that helps unpaid carers in York access the support they need. We currently have a rewarding opportunity for a positive committed individual who has genuine interest in using their experience and skills to support carers.

Overview

We are looking for a passionate and skilled Financial Resilience Benefits Advice Worker to maximise carers' income and reduce their spending. The postholder will be required to deliver information, advice and support through telephone calls and outreach appointments including home visits. The role will involve participating in a weekly evening telephone Advice Line for carers on a rota basis.

Qualifications

• Are you looking for an opportunity to join an amazing, close knit, supportive, dedicated team making a real difference to the lives of carers and their families?
• Do you have a working knowledge of Carers Rights and Benefit Entitlements, and health and disability issues?
• Are you able to advise and support carers with applications for benefits and entitlements, maximising income to families?
• Do you have the skills to apply for charitable grants and hardship funds to decrease the need for crisis financial intervention?
• Are you empathetic and compassionate with excellent communication and engagement skills and can you engage sensitively with a wide range of clients?
• Are you enthusiastic, self motivated, and highly organised and can work on your own initiative and as part of a team?
• The post is subject to an enhanced DBS check.

Responsibilities

• Advise and support carers with applications for benefits and entitlements, maximising income to families.
• Apply for charitable grants and hardship funds to decrease the need for crisis financial intervention.
• Engage sensitively with a wide range of clients, providing empathetic, compassionate support with excellent communication and engagement skills.
• Work independently and as part of a team, being self motivated, highly organised, and able to work on your own initiative.

Benefits

• The opportunity to make a notable contribution to our work in making a difference to the lives of carers in York.
• A friendly supportive working environment.
• Great flexible hybrid working options.
• Learning and development opportunities.
• Contributory pension scheme.

Hours: 22.5 hours per week.

We are committed to equal opportunities for all and would especially welcome applications from people with ethnically diverse backgrounds.