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Field Service Engineer II - Durham. NC or Research Triangle Area
Posted 18 hours 44 minutes ago by NCBiotech
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? Leica Biosystems, part of Danaher's 15+ operating companies, works to save lives and is united by a commitment to innovate for tangible impact. You will thrive in a culture of belonging and help turn ideas into impact by leveraging Danaher's system of continuous improvement.
Leica Biosystems is shaping the future of cancer diagnostics and transforming lives. Our mission is to advance cancer diagnostics and improve lives. We empower clinicians with innovative, reliable solutions so they can provide timely, accurate answers. You will be part of a global, collaborative team where every moment matters in cancer care.
The Field Service Engineer II is responsible for supporting customer needs, directly impacting patient health and well-being. This position is remote from Durham, North Carolina, and is part of the Service Organization. You will join the Field Service Team and report to the Regional Field Service Manager, handling troubleshooting, installation, preventative maintenance and service repair needs.
In this role, you will have the opportunity to:
- Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
- Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
- Actively support the sale of service contracts, assist sales representatives and service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
Essential requirements
- Associate's degree with 3+ years of field service experience or related field OR Bachelor's Degree in Science with 1+ year of experience or related field OR equivalent military experience (applicants with applicable military experience considered on a case-by-case basis).
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel up to 90%, including frequent overnights
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50 lb
Preferred experience
- Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments
- Field Service Engineering and/or Networking/IT system upgrades
- Experience in a lab or hospital environment
Leica Biosystems supports flexible, remote working arrangements for eligible roles. This position may be eligible for remote work from your home. Details will be provided by the interview team.
The hourly range for this role is $30.00 - $43.00. This range is the approximate compensation at the time of posting and may be modified in the future. The job is eligible for bonus/incentive pay.
We offer a comprehensive benefits package including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
Note: Compensation details are determined by the Company and may be modified. The information provided is not a guarantee of any specific compensation or benefits.
LI statements: This job may be associated with internal posting codes in the original description.
The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact the appropriate team for assistance.
NCBiotech
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