FIELD SERVICE ENGINEER - ALFRETON

FIELD SERVICE ENGINEER - ALFRETON

• Contract: Permanent
• Closing Date: 30/04/25

WE ARE RECRUITING

Are you looking for a career - not just a job?

We are currently recruiting for the following position:

JCB FIELD SERVICE ENGINEER

The ideal candidate will have experience servicing plant equipment within industrial and/or construction applications, and possess a full clean driving licence. A good working knowledge of hydraulics, engines, electrics, and fault diagnosis are essential, with main dealer experience a distinct advantage.

In return, we offer excellent working conditions and a good remuneration package together with training and development.

MAIN PURPOSE OF JOB

• To diagnose faults, repair and test equipment. Record work done and report any faults not corrected.
• A degree of flexibility is required towards working hours, as there is a requirement to work outside of normal working hours.

INDIVIDUAL KEY OBJECTIVES

• Receive electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown.
• Undertake comprehensive risk assessments and ensure safe working practices are in place whilst undertaking work.
• To diagnose faults and report to Supervisor/Manager for instructions as to whether to proceed with repair.
• Ensure that all work is completed within specified time frames.
• Maintain acceptable levels of quality.
• Identify and liaise with Supervisor/Manager where extra work is found to be necessary.
• Ensure that full authority is obtained before undertaking any extra work.

DETAILED RESPONSIBILITIES

• Ensure that safety standards are maintained.
• Ensure all due care is given to the customer's property.
• Ensure all due care is given to TCH company property.
• To obtain the necessary parts from stores.
• To effect repair and testing in a timely manner.
• To accurately complete and sign off on all job cards (electronic or written), giving a full description of the work carried out.
• Maintain acceptable standards of discipline.
• Advise supervisor when completion times cannot be met.
• Where necessary, discuss vehicle concerns direct with the customer.
• Achieving minimum standards (set by Manager/Supervisor) of customer satisfaction.