Facilities Operations Support Manager VA2600

Facilities Operations Support Manager VA2600

Location: Central London (multiple client sites)
Salary: £45,000
Contract: Full-time, permanent (40 hours per week, Monday-Friday)

Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best.

We are seeking a Facilities Operations Support Manager to work alongside our Account Director, supporting the delivery of FM services across multiple client accounts in Central London. This is a highly visible, client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery.

The Role

As Facilities Operations Support Manager, you will provide day-to-day operational support to our site-based Facilities Managers and their teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site - approachable, dependable, and proactive - helping to resolve issues quickly and supporting teams to succeed.

Key Responsibilities

Support the delivery of Facilities Management services across multiple client sites

Build strong, professional relationships with clients and on-site teams

Provide guidance and operational support to site-based Facilities Managers

Take ownership of contract administration, including estimates and quotations

Support recruitment, onboarding, and ongoing training of operational teams

Ensure Health & Safety standards, processes, and records are fully compliant and up to date

Provide hands-on operational support during peak periods or where staffing challenges arise

Identify opportunities to improve service delivery and operational processes

Prepare and contribute to monthly client reports as directed by the Account Manager

Act as the main operational point of contact in the absence of the Account Manager

About You

Experience in Facilities Management or a similar operational, client-facing environment

A professional, calm, and approachable manner

Strong organisational skills with a proactive, solutions-focused mindset

Comfortable working across multiple sites and managing competing priorities

Committed to delivering excellent service and supporting teams on the ground

What We Offer

Salary: £45,000 per annum

33 days holiday per year (including Bank Holidays)

Employee Assistance Programme

Recognition and Reward Scheme

Life Insurance (1 x annual salary)

Aviva Digital GP Service

Cycle to Work Scheme

Recommend a Friend Scheme

Company events

Ongoing training and development opportunities

This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows.

If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.

Facilities Operations Support Manager VA2600