Facilities Manager

Facilities Manager - Ipswich

Monday - Friday (9:00 am - 5:00 pm) Hybrid - 2 days at home, 3 days in the office

Benefits

• Life Insurance
• Income Protection Insurance
• Healthcare
• Gym Membership
• Free Parking
• Pension
• Annual and quarterly performance bonus
• 20 days holiday + Bank holidays increasing over time & Christmas shut down

Facility Manager (a.k.a. The Person Who Keeps the Building From Falling Apart)

The Facility Manager will oversee all facilities services across company premises, ensuring everything runs safely, legally, efficiently - and ideally without bursting into flames. Occasional out-of-hours or weekend heroics may be required.

Highly organised and self-driven, this individual balances budgets, contractors, compliance, and common sense. They are methodical, tech savvy (yes, Microsoft Office included), analytically sharp, and capable of prioritising chaos into calm.

What They Actually Do Management & Compliance

• Keep maintenance records spotless and compliance tighter than the fire doors.
• Manage budgets wisely (because light bulbs don't buy themselves).
• Oversee planned and unplanned works.
• Manage contracts for M&E, cleaning, catering, and security - ensuring value for money and zero surprises.
• Work closely with H&S to ensure the building remains safe, insured, and inspection ready.

Leadership

• Lead and support reception and facilities teams with accountability and positivity.
• Uphold company values and culture (no pressure).
• Conduct appraisals, training, and development - with empathy, not fear.

Practical Operations

• Conduct weekly walkarounds (spotting problems before they become "incidents").
• Respond to emergencies like flooding or heating failures - calmly.
• Ensure utilities, EV chargers, boilers, alarms, CCTV, and ventilation actually work.
• Manage contractors on site and elevate H&S issues appropriately.

Security & Fire

• Maintain emergency call out procedures and respond within 30 minutes if needed.
• Oversee alarms, CCTV, fire systems, key registers, and door fobs.
• Track security incidents and report serious concerns.
• Ensure buildings stay secure - and that suspicious persons remain just that: suspicious and outside.

Projects & Improvements

• Coordinate building works from planning to completion.
• Review risk assessments, insurances, and contractor competence.
• Ensure projects stay on time and within budget (a rare but noble goal).

Waste & Drainage

• Manage certified waste disposal and proper recycling.
• Keep drainage systems functional and correctly documented (blue for surface, red for foul - because colour coding saves lives).

IT Support (Light Edition)

• Assist with preparing and allocating equipment for new starters.

The Ideal Candidate

An experienced facilities professional across multi site environments, with strong knowledge of H&S and statutory compliance. A confident leader, analytical thinker, audit ready (ISO 9001, 14001, 45001), and ideally holding relevant FM qualifications (IWFM Level 4, IOSH/NEBOSH). A full UK driving licence is essential - teleportation skills optional.

In short:

They keep the lights on, the water flowing, the alarms working, the auditors happy, and the chaos under control!