Facilities Assistant

Facilities Assistant

Contract: Government, Permanent

Location: Warrington, WA4 1HT

Hours of work: 40 hours per week

We are seeking a Facilities Assistant to work closely with the Assistant Facilities Manager, supporting all aspects of Facilities Management service provision. The role sits within a team responsible for delivering clear outcomes for customers and stakeholders, with a focus on high quality, visible service delivery.

Key Responsibilities

• Act as front of house, welcoming visitors and supporting them appropriately
• Ensure security procedures are followed at all times
• Deliver support services including porterage, meeting room management and managing the FM mailbox
• Support inductions for new starters, including Health & Safety and environmental inductions
• Log, facilitate and oversee reactive maintenance and planned preventative maintenance (PPM) visits
• Support compliance with environmental, HSEQ and related standards
• Assist with audits, including security audits
• Provide general administrative support and assist with low to medium risk projects

Professional and Personal Competencies / Qualifications

• Experience working with customers and soft services
• Ability to work confidently with a range of Microsoft packages
• Strong communication skills, with the ability to engage with different levels of management
• Ideally some experience completing compliance checks and reports (training can be provided)
• A positive attitude with a proactive, can do mindset
• IOSH qualification desirable, though training can be provided
• Qualifications relating to soft services would be beneficial

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

ISS is proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.