Facilities Administrator

Facilities Administrator (Remote) - 5 Month Fixed-Term Contract

Salary: £25,000 Pro RataLocation: Home-BasedHours: Monday-Friday 9am-5pm or 9am-3pm (dependant on workload/ candidate's speed)

Are you an organised and personable administrator who enjoys helping others and making a difference? We are recruiting for a Facilities Administrator to join a supportive team on a 5-month fixed-term contract, with a strong possibility of extension.

Working remotely, you will play a key role in supporting residents across multiple sites, ensuring regular welfare contact is maintained and any concerns are escalated appropriately.

The Role

As a Facilities Administrator, you will be responsible for maintaining regular contact with residents, updating systems accurately and supporting the wider facilities team with administration and communication tasks.

Key duties will include:

• Conducting scheduled wellbeing and welfare calls with residents.
• Maintaining accurate records of all conversations and actions taken.
• Following safeguarding processes when residents cannot be contacted.
• Liaising with next of kin, hospitals or other relevant contacts when required.
• Raising maintenance, housing, or welfare concerns with the appropriate team.
• Updating internal databases and systems.
• Supporting the wider facilities team with general administration duties.
• Managing and prioritising workloads independently while working remotely.

About You

We're looking for someone who is:

• Experienced in administration, customer service or a similar office-based role.
• Confident communicating with a wide range of people over the telephone.
• Organised and detail-oriented, with strong record-keeping skills.
• Comfortable using Microsoft Office, spreadsheets, Teams and internal systems.
• A proactive problem solver with good judgement.
• Self-motivated and able to work effectively from home.
• Empathetic, professional, and customer-focused.

What's on Offer?

£25,000 pro rata salary.

• Flexible working hours (9am-5pm or 9am-3pm).
• Home-based role.
• Company laptop and work phone provided.
• Supportive team environment.
• Potential for contract extension and longer-term opportunities.

Additional Information

• Reliable home internet connection is essential.
• Driving licence and access to a vehicle are essential due to if the role is extended this will be needed.
• Interviews will be held via Microsoft Teams W/C 13/07/26
• Start date preferred: 20th, or alternatively 27th if laptop and phone not ready by then.

If you are a confident administrator who enjoys supporting people and working independently, we'd love to hear from you.

Apply today with your up-to-date CV attached or email it directly to