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F&B Director
Posted 1 day 21 hours ago by The Twenty Two
Are you bold, driven towards excellence, guided by intuition and passionate about creating exceptional guest experiences? We are seeking a dynamic and visionary Food & Beverage Director to lead and elevate our F&B offer across The Twenty Two London.
The RoleAs a Food & Beverage Director, you will:
- Lead the strategic direction of all Food & Beverage operations across the Hotel, Members' Club, Restaurants, Bars and Events
- Driving commercial performance, profitability and cost control in line with budget and forecasting expectations
- Champion service excellence, ensuring a luxury guest experience across all outlets
- Inspire, develop and lead senior management teams across F&B departments
- Oversee recruitment, succession planning and talent development within the division
- Collaborate closely with Executive Chef, Finance, Rooms Division and Club leadership
- Ensure compliance with all licensing, food safety and health & safety regulations
- Act as a brand ambassador, always upholding The Twenty Two's ethos and standards
The Twenty-Two is a luxury lifestyle brand combining a hotel, private members' club and restaurant. Located in the heart of Mayfair, we are dedicated to creating a home away from home for our members and guests. Our culture is built on warmth, intuition, creativity and excellence.
About YouWe are looking for individuals who are passionate about excellence and culture, who thrive in a fast-paced luxury hospitality environment and who lead with integrity and vision.
You will have:
- Proven experience as a senior F&B leader within a luxury hotel, members' club or high-end hospitality environment
- Strong commercial acumen with experience managing multi-million-pound budgets
- Exceptional leadership skills with the ability to motivate and develop diverse teams
- In depth knowledge of food safety, licensing laws and UK hospitality regulations
- Experience driving service standards within a luxury, high touch environment
- The ability to balance operational detail with strategic oversight
- A collaborative, hands on and solutions driven approach
- Deliver financial targets through effective budgeting, forecasting and cost control
- Monitor and optimise labour costs, rota efficiency and service charge performance
- Maintain exceptional guest satisfaction scores and service consistency
- Develop innovative F&B concepts aligned with brand positioning
- Implement training programmes to elevate service standards
- Oversee supplier relationships and procurement strategy
- Ensure full compliance with UK employment law, health & safety and food hygiene standards
- Lead performance management processes across the F&B division
- Support cross departmental initiatives and business wide strategic projects
- Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
- Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
- Mentoring schemes. Management Development Training - on the job with support from external training providers.
- Your birthday is off.
- Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years' length of service.
- Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
- A Guest Experience in the Hotel (subject to availability).
- Holiday entitlement increases: 2 days at 2 years' length of service, and a further 3 days at 5 years' length of service, prorated to your contract hours.
- Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status - watch this space).
If you do not hear from us within 7 days, please consider your application unsuccessful.
Compensation: To be discussed
The Twenty Two
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