Regional Engineering Manager - National

Expression of Interest - Regional Engineering Manager - National

Job title: Regional Engineering Manager
Location: National
Division: Engineering
Salary: £58,750

Key Responsibilities:

• To manage and lead a team of surveyors, ensuring day-to-day work is carried out to the highest standards.
• Develop and implement the regional operating plan designed to exceed the KPIs and SLAs for operations.
• Communicate regular updates on regulations ensuring adherence.
• Manage staff, oversee work schedules, and assign specific duties to ensure compliance with Health & Safety legislation, environmental, and Quality policies.
• Have detailed knowledge of legislative, contractual, and operational requirements for all areas of in-service examination.
• Provide site and management support to field staff as necessary.
• Undertake staff reviews including appraisals and performance management programmes.
• Ensure inspections are carried out diligently and in accordance with the QA System.
• Lead and manage customer complaints within your geographical area.
• Respond to Engineer Surveyor discipline or performance issues.
• Address Engineer Surveyor sickness or absence issues, ensuring examinations are reorganised.
• Resolve operational problems in Surveyor areas and liaise with clients and Regional Services Manager.
• Ensure client's statutory requirements are met concerning the Company's responsibilities.
• Ensure all plant on the contract schedule is examined appropriately.
• Maintain an up-to-date knowledge of technical developments and changing Engineering Standards.
• Employ the Company QA Systems on all service areas.
• Review and monitor resource levels within own and adjacent geographic areas.
• Ensure Engineer Surveyors allocation is correctly sized.
• Verify vehicle mileages and travel times in line with Company policies.
• Adhere to Health and Safety policies.
• Participate in the recruitment process for additional resources.
• Maintain effective working relationships across internal stakeholder groups.
• Lead on projects as required by Operations Managers.
• Undertake any additional duties delegated by the Operations Manager or Senior Manager.
• Participate in the Emergency Duty Manager roster throughout the year.

Skills & Experience:

• Proven track record of successfully managing regional teams.
• Strong customer communication skills and confidence in making professional judgements.
• Strong stakeholder management and engagement experience.
• Good commercial and financial acumen.
• Ability to understand, manage, and deliver KPIs.
• Self-organisation.
• Proficient knowledge of MS Office and Apple products.
• Clear understanding of industry protocol.
• Previous experience in an Engineering role related to in-service inspection is advantageous.

Qualifications and Educational Requirements:

• GCSE Maths and English (or equivalent).
• Engineering Qualification.

Personal Attributes:

• Self-motivated.
• Organised.
• Confident.
• Customer focused.
• Holder of UK Driving licence.
• Flexible approach.
• Excellent communicator.