Export Shipping Coordinator

Export Shipping Coordinator

Location: Loughborough - onsite

Salary: £29k

Contract: 12 months FTC

Gi Group is recruiting an Export Shipping Coordinator on behalf of our client, a leading international organisation supplying scientific products and services to customers across Eastern Europe, the Middle East and Africa.

This is an excellent opportunity for an organised and detail-oriented professional with experience in export shipping, international logistics or export administration to join a busy customer service team.

THE ROLE: Some of your responsibilities as a Export Shipping Coordinator

• Coordinate export shipping activities for customers across the EEMEA region.
• Prepare, check and maintain accurate export and shipping documentation for international shipments.
• Manage shipping administration, including filing, record-keeping and updating relevant systems.
• Respond to customer enquiries relating to shipping, documentation and delivery arrangements, providing clear and timely information.
• Handle complex shipping queries and work with internal teams to identify and resolve issues.
• Ensure compliance with customs requirements, export regulations and relevant international shipping procedures.
• Apply knowledge of IATA and IMDG regulations when dealing with applicable shipments and hazardous goods documentation.
• Support customer due diligence processes and follow the organisation's internal compliance requirements.
• Work closely with the Export Sales Team to provide effective administrative and shipping support.
• Manage competing priorities, meet shipment deadlines and maintain high standards of accuracy.
• Contribute to continuous improvement initiatives, helping to identify opportunities to improve processes and reduce costs.
• Maintain a professional and customer-focused approach, even when dealing with challenging situations or working under pressure.

THE CANDIDATE

• Previous experience working in an export shipping or export administration environment.
• A solid understanding of international shipping processes and export documentation.
• Knowledge of IATA and IMDG regulations, together with relevant qualifications.
• An understanding of customs procedures and export compliance requirements.
• Strong administrative and organisational skills, with excellent attention to detail.
• The ability to prioritise workloads, manage deadlines and work effectively under pressure.
• Strong written and verbal communication skills.
• Intermediate-level Microsoft Word and Excel skills.
• A self-motivated and flexible approach to work, with the ability to respond to changing business needs.
• A minimum of two A-levels or equivalent qualifications.