Expanded Access Program Manager

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Expanded Access Program Manager

Apply locations: Hayes - Office Time type: Full time Posted on: Posted Yesterday Job requisition id: JR-

Role:

The Expanded Access Program Manager is responsible for the successful delivery of assigned programs from award through to close-out, ensuring all client expectations are met or exceeded. Acting as the primary point of contact for pharmaceutical and biotech partners, you will lead cross-functional teams to design, implement, and manage Expanded Access and exclusive distribution programs in line with global regulatory and GDP requirements.

You will oversee all aspects of program operations, including contract management, onboarding of clients and products, process development, vendor oversight, performance tracking, and client reporting. This role requires strong leadership, strategic insight into drug development lifecycles, and the ability to identify opportunities to expand services within existing accounts. You will be accountable for delivering key performance indicators, maintaining compliance, and ensuring a best-in-class service for patients, clients, and internal stakeholders.

Responsibilities

• Manage the entire program lifecycle from award to close-out.
• Ensure success of the program in accordance with client expectations.
• Act as the primary contact for clients regarding their Exclusive Access Programs and oversee program delivery.
• Lead cross-functional teams across Uniphar Group for program design, implementation, and delivery.
• Secure all necessary contracts and agreements upon program award.
• Be accountable for program deliverables and KPIs.
• Onboard clients, manufacturers, and products within Uniphar Group.
• Advocate for clients within Uniphar to ensure top-tier service.
• Collaborate with regulatory, supply chain, quality, and technical teams to meet client requirements.
• Design and implement program-specific processes, ensuring adherence.
• Manage third-party vendors responsible for service delivery.
• Maintain communication with clients as per the communication plan.
• Manage scope changes and assess contractual and operational implications.
• Ensure timely program reporting as per client requirements.
• Achieve KPIs, including budget targets and relationship development goals.
• Understand client plans to anticipate and manage program transitions.
• Identify opportunities for new business development within existing clients.
• Follow GDP SOPs as instructed.

Uniphar Background

Uniphar Group is a rapidly expanding healthcare services business with a global footprint. Since becoming publicly listed in 2019, it has grown through organic growth and acquisitions, strengthening its international presence. With over 3,000 employees across Ireland, UK, Europe, MENA, and the USA, Uniphar collaborates with top pharma and medtech manufacturers to improve patient access worldwide.

Uniphar offers outsourced, specialized services to its clients, leveraging strong relationships with over 200 global pharmaco-medical manufacturers, supported by advanced digital technology and expert teams. It comprises three divisions: Uniphar Supply Chain & Retail, Uniphar Medtech, and Uniphar Pharma.

Uniphar Pharma

This division operates globally across US, Europe, APAC, and MENA, providing pharma services throughout the product lifecycle, including sourcing difficult-to-find medicines and commercializing brands to healthcare professionals worldwide. Its core mission is to ensure equitable access to medicines globally.

Culture at Uniphar

Uniphar emphasizes four key culture pillars:

1. People First: Doing the right thing and supporting our people.

2. Entrepreneurial Spirit: Embodying adaptability, commitment, and resilience.

3. Common Purpose: Connecting our diverse businesses and teams.

4. Trust: Operating with integrity and transparency.

Working with Us

As a global team, we offer flexible work arrangements, including remote work and occasional face-to-face meetings. Flexibility is key, accommodating different time zones and work-life balance through our Hybrid Working philosophy.

Please note this is not a live role; responses may be delayed. We will contact suitable candidates if a matching role becomes available.

Uniphar is an equal-opportunity employer; we welcome responses from all qualified candidates.

About Us

Our Work Experience reflects our culture, values, sustainability efforts, recognition, and, most importantly, our people-dedicated, collaborative, and driven individuals who make us the Top Workplace in the area.