Expand Sales Director, EMEA & APAC

What Makes You a Great Fit

We are looking for an Expand Sales Director, EMEA APAC to join us in London. This role is responsible for owning and growing revenue across our existing customer base.

You will lead and develop a team of Account Managers who own the post sale customer lifecycle, focused on retention, account growth, and long term customer value. This includes building strong relationships and expanding accounts in line with customer needs.

This role reports directly to the RVP Sales EMEA APAC and plays a key role in shaping how Pebl grows and retains its customers across the region.

How You'll Make an Impact

• Lead the EMEA Account Management team, owning performance across retention and expansion
• Coach and develop Account Managers through regular 1:1s, account reviews, and deal support
• Own renewal outcomes, account growth, and overall customer revenue performance
• Drive structured account planning to deepen relationships and unlock growth opportunities
• Build and maintain senior stakeholder relationships across key accounts
• Create a high performance, accountable, and commercially focused team culture
• Use data to identify churn risk, expansion signals, and trends across the customer base
• Improve Sold to Invoice conversion and reduce friction post-Closed Won
• Ensure disciplined CRM usage and clear account ownership across the team
• Partner with Marketing, Partnerships, and Operations to support customer growth
• Contribute to GTM strategy across retention, pricing, and expansion plays
• Support hiring, onboarding, and ongoing development of Account Managers
• Identify opportunities to use automation and AI to improve efficiency and customer insight

Let's Connect If You Have

• Based in London and open to a hybrid working model
• Proven experience owning post sale revenue, including renewals and account growth
• Experience leading and scaling Account Management or post sale teams (4+ years)
• Strong commercial mindset, with a focus on both retention and growth
• Experience in EOR, global payroll, HR tech, or similar SaaS environments preferred
• Strong stakeholder management skills, both internally and externally
• Data driven, with the ability to identify risks and opportunities early
• Passionate about building and developing high performing teams
• Comfortable operating in a fast paced, evolving environment

Where This Role Is Based

This role is based in London and follows a hybrid working model.

Travel

This role may require up to 25% travel, including customer meetings, team offsites, and company events.

We offer a competitive compensation package, including equity, alongside benefits designed to support you in and outside of work.

Our Commitment to You

• Flexible Time Off - Take the time you need to recharge.
• Parental Leave - Support for growing families.
• Health and Dental Insurance - Where applicable, to cover you and your loved ones.
• Retirement Savings + Employee Incentive Plan - Plan for the future while sharing our success.

We are an Equal Opportunity Employer. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.