Executive Social Care & Social Media Specialist

viagogo is seeking an Executive Customer Care and Social Media Specialist in Limerick, Ireland. In this role, you will manage escalated inquiries from high-ranking executives, handle complex issues with professionalism, and engage actively on social media platforms to address customer concerns. The ideal candidate should have at least 2 years of customer service experience and a solid grasp of the social media landscape. A full-time position requiring weekends and collaboration in-office three days a week is offered, along with a health package and other employee perks.