Events Administrator

Events Administrator

Location: Chelmsford

Salary: Up to £32,500 per annum, depending on experience

Working Pattern: Hybrid - 4 days in the office, 1 day working from home- Occasional On Site Event Support may be required with flexibility around event days

Hours: Monday to Friday, 9:00am - 5:00pm

Holiday: 25 days annual leave

Probation: 3 months

We are looking for an organised, proactive and detail-focused Events Administrator to join our team and provide administrative and operational support across a portfolio of events.

The successful candidate will be confident working with online portals, WordPress, Microsoft Excel and internal systems, while building positive relationships with clients, exhibitors and suppliers. This is a varied role that requires excellent organisation, communication skills and the ability to manage multiple deadlines in a busy events environment.

Key Responsibilities

• Provide administrative support throughout the planning and delivery of events.
• Create, manage and maintain event portals using WordPress, including back-end administration and content creation.
• Create and update online event portals, uploading exhibitor information, documents, event content and other relevant materials.
• Take, process and manage orders, ensuring information is recorded accurately and efficiently.
• Liaise with clients, exhibitors, suppliers and internal teams, responding to queries and providing a professional level of customer service.
• Monitor shared email inboxes and ensure enquiries and requests are dealt with promptly.
• Maintain accurate spreadsheets, databases and event trackers using Microsoft Excel.
• Raise Purchase Orders and provide instructions to the Accounts team to ensure invoices and payments are processed correctly.
• Prepare and organise event site packs, schedules, exhibitor information and other event documentation.
• Maintain accurate electronic and physical filing systems.
• Assist with general event administration, including data entry, document preparation, record keeping and updating event information.
• Work closely with Project Managers to support the successful planning and delivery of events.
• Provide occasional on-site support at events, assisting Project Managers with event-day requirements.
• Assist with pre-event and post-event administration, ensuring all relevant information and documentation is completed and filed correctly.
• Support the wider events team with ad-hoc administrative tasks and projects as required.

Skills & Experience

• Previous experience in an administrative, coordination or support role.
• Experience using WordPress, particularly with back-end systems and content creation.
• Strong working knowledge of Microsoft Excel, including maintaining spreadsheets, trackers and databases.
• Excellent organisational and time-management skills, with the ability to prioritise competing deadlines.
• Strong attention to detail and a high level of accuracy.
• Excellent written and verbal communication skills.
• Confident dealing with clients, exhibitors, suppliers and internal stakeholders.
• Strong IT skills and the ability to learn and use new systems and online portals.
• Previous events experience would be advantageous but is not essential.
• A proactive, flexible and positive approach to work.
• Ability to work independently as well as part of a wider team.
• Comfortable working in a fast-paced environment, particularly during busy event periods.