Event Host and Marshal- Group Session

The Role

We are recruiting for a customer facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you're the friendly face of our brand, the person our drivers will look to for support.

Host Responsibilities

• Greeting and registering drivers
• Conducting group briefings
• Commentating on races and waving the flag
• Giving tips on how to race faster and better
• Re fuelling our customers with food and drink from the snack bar
• Meeting team sales targets
• Upselling our merchandise/ offers/events/ memberships
• Being on hand to make sure their events are hassle free
• Contributing to maintaining and exceeding sales and mystery visit targets

Marshal Responsibilities

• Checking the karts comply to our strict health and safety guidelines at the beginning of a shift
• Test driving karts for our mechanics
• Helping customers into karts and with their race suits and helmets
• Checking the grid before the start of a race
• Being on hand to 'marshal' the events
• Waving the flags to keep our customers safe
• Helping those that spin off back into the action

Qualifications / Skills

• Friendly and approachable
• Customer first attitude
• Positive and proactive mindset
• Great eye for detail
• Effective communication with team members
• Team player

Work Hours and Contract

Shifts are available from Monday to Sunday including weekends and evenings on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role. Due to the nature of our business, weekend and evening work is essential.

Benefits

Enjoy go karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.