Estates & Facilities Management Administrator

Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London's Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world's most vibrant business and creative hubs.

The Role

We are looking for an Estates & Facilities Management Administrator to join our team.

This role requires a highly organised and proactive individual with strong administrative, communication and coordination skills, ideally within an estates & facilities or higher educational environment.

Main responsibilities

• Provide administrative support to the Estates & Facilities team


• Act as a key point of contact for enquiries, coordinating responses across teams


• Support contractor management processes, including compliance documentation and record keeping


• Maintain accurate systems, databases and records (e.g. TOPdesk ticketing system and compliance spreadsheets)


• Assist with planned and reactive logistics coordination


• Support health & safety processes, including documentation, reporting and tracking actions


• Contribute to the smooth day-to-day running of Estates & Facilities operations


• Strong organisational and time management skills, with attention to detail


• Excellent communication and stakeholder engagement skills


• Ability to prioritise and manage multiple tasks effectively


• Proficient in Microsoft Office and administrative systems


• Experience working in a facilities & estates, or similar operational environment (desirable)


• Awareness of health & safety and compliance requirements (desirable)

The Candidate

The ideal candidate will be a well organised and motivated administrator with a proactive approach and a strong customer service mindset.

You will be comfortable working in a fast paced environment, managing competing priorities and supporting a diverse range of activities across estates and facilities services.

A collaborative approach, problem solving mindset and the ability to build effective working relationships across the University will be essential.

We Offer

• Generous leave


• We operate a hybrid working model of on site and working from home for most of our posts

We welcome applicants from all backgrounds and communities, and in particular those that are currently under represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

At Ravensbourne, we are committed to supporting applicants with disabilities. We offer interviews to those who declare a disability and meet the essential criteria for the role. In situations where we receive a high volume of applications, we will prioritise interviewing those disabled applicants who most closely align with the minimum requirements.