ER Specialist

Employee Relations Specialist

Locations: Birmingham, Leeds, Manchester, Watford

Responsibilities

Reporting into ER Manager, you will manage a broad and varied ER workload across the capability providing full support, coaching and advice to People Leaders (PL) / Performance Managers (PM) / HRBP in a wide range of ER work, including day-to day running of the triage process. You will guide the ER advisors and promote upskilling and development in the role.

• Provide detailed and comprehensive ER support, advice and guidance on complex cases and issues to PL's/PM's/HRBP's and other leaders within the business on the full range of ER issues in line with best practice and company policy
• Support and lead where appropriate with consultations, restructures, redundancies and TUPE
• Ensure all advice is presented and explained in a practical and workable business solution that highlights and mitigates any potential risks taking into account the commercial requirements of the business
• Lead on cases working collaboratively with the wider HR team and business to ensure best possible outcomes
• Lead on the management and resolution of sickness absence issues (including coaching PL/PM/HRBP), including ill health capability dismissals and advising on complex OH referrals
• Be a stakeholder in the grievance process and provide further details to ERIT if needed, cascading updates to HRBPs
• Provide HR representation on the ERIT panel, hear evidence, and participate in the decision making process
• Work on grievance and disciplinary outcome letters, collaborating with the partner and ELAT before sending them out to the individual
• Inform HRBPs of the outcome and agree with HRBPs on any learnings or actions outside of the outcome letter, taking them back to the business
• In case of appeals, process the appeal via ERIT and have an independent HR representation sit on the appeal panel
• Be the main process owner for Death in Service cases and handle all operational and administrative aspects of the process such as notifying stakeholders and providing wellbeing support, and contacting the next of kin
• Review and sign off Settlement Agreements

Qualifications

• Experience working in Employee Relations
• Ability to build relationships and communicate with people at all levels, both written and verbal
• Experience in coaching and developing others, driving a culture of service excellence, and promoting upskilling and development within the team
• Able to conduct difficult conversations involving sensitive matters
• Proactively build strong and enduring relationships with key stakeholders, including clients in the business
• Excellent attention to detail
• Expected to be CIPD qualified or to have the relevant experience

EEO Statement

We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful thereafter. We're committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background.

Benefits

We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities.