Epic Training Administrator

Main area Training Grade NHS AfC: Band 4 Contract Permanent Hours Part time - 15 hours per week (Limited Funding) Job ref 309-UCLH-8208-A

Site University College London Hospitals Town London Salary £34,186 - £37,389 Per annum inclusive of HCAS Salary period Yearly Closing 05/08/:59

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Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

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University College London Hospitals NHS Foundation Trustis committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit .

Job overview This is an exciting opportunity for someone interested in supporting our Electronic Health Record (Epic) training team. We are looking for a skilled, experienced and enthusiastic administrator to join our innovative Epic Training team on a part-time basis working Thursday and Friday.
Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our training team.

Main duties of the job As an Epic Training Administrator you will support the Epic training team in scheduling training, booking people into training and providing administrative support to the team.
We are looking for a friendly, enthusiastic team member who can adapt to this fast-paced and broad role. Applicants will require strong administrative skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.
For further details or an informal discussion please contact Gina Varden - EHR Community Logistics Manager on

Working for our organisation University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Come and be a part of the best NHS trust in England to work for, according to our staff
UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.
UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification Knowledge and Qualifications

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
• Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
• Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act
• NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.

Experience

• Experience of working in a busy office environment Experience of responding to queries in a timely and accurate way.
• Experience of data inputting and maintaining manual records systems
• Experience of working in an education team
• Previous NHS experience

Skills and Abilities

• Able to organise own workload to ensure quality standards and deadlines are met
• Able to draft basic standard reports and correspondence
• Able to provide first line information to managers and staff, sign posting where information is available
• Able to respond to telephone queries and provide accurate advice and guidance
• Ability to plan and coordinate an induction programme for up to 250 new starters at peak periods at 3000 per year
• Able to work as part of a team, to ensure all work activities are completed in a timely and accurate way
• Proficient in the use of IT systems and Microsoft packages including maintaining electronic recording processes and search functionality
• Ability to keep and maintain good records and understand the importance of following agreed administrative procedures
• Excellent organisational skills and attention to detail

Communication

• Excellent customer service and interpersonal skills
• Good written and verbal skills
• Excellent attitude and behaviour with the ability to live the trust values

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to:

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points-based system criteria . click apply for full job details