EP&P Director, Global Process Owner - Source to Pay (S2P)

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As the Enterprise Procurement & Payables (EP&P) Director, Global Process Owner - Source to Pay (S2P), you will lead BCG's Source-to-Pay transformation through its final implementation phase and transition it into a high-performing, business-as-usual global operation. This dual-phase role blends delivery and operational excellence - requiring a strong transformation mindset now, and long-term leadership of a mature, scalable service model going forward.

In the immediate term, you will be responsible for finalizing the change agenda, completing the rollout of S2P capabilities across the remaining 50% of BCG's global footprint. This includes working cross-functionally to deploy, align, and stabilize end-to-end processes for Source-to-Contract (S2C) and Purchase-to-Pay (P2P), while embedding effective risk, compliance, and governance practices.

Once rollout is complete, you will take full ownership of the global S2P technical solution and endto-end process, accountable for delivery, strategy, performance, user satisfaction, platform and process adoption (including Coupa), continuous improvement, and innovation. Your work will ensure that S2P becomes a fully embedded, high-value business capability - efficient, controlled, and ready to scale with BCG's ongoing growth. Following the roll-out, this role may also evolve to take on a broader mandate leading additional technical solutioning initiatives and/or products for the Enterprise Procurement & Payables team.

You will initially lead and support two direct reports who own major parts of the solution:

• The Global Process Owner - S2C, responsible for maturing S2C solutions in remaining markets, aligning controls, and expanding the use of Supplier Information Management (SIM), risk tools, and Contract Lifecycle Management (CLM).
• The Global Process Owner - P2P including Cards, responsible for P2P maturity, expanding buying channels and catalogues, advancing Coupa Pay, and scaling card programs globally.

In this role, you will serve as a member of the Procurement Leadership Team with shared responsibility for supporting the building and maintaining a high performing culture across EP&P and partnering across the leadership team to deliver on department level goals. You will also work closely with global, regional-, system-, and office level Finance and Operational Leadership stakeholders through the planning and implementation phases. The individual in this role will also be a key partner to the ES AI Center of Excellence and Enterprise Services Data team, helping to activate the AI agenda for EP&P - applying intelligent automation, insight generation, and predictive analytics to drive smarter, faster decision-making and more fully automated across the S2P
lifecycle.

This role sits at the intersection of process, technology, data, and change and is integral to both delivering transformation outcomes and ensuring long-term operational excellence for EP&P, Enterprise Services, and BCG.

YOU'RE GOOD AT

Strategic Leadership & Execution

• Leading through complexity and shifting business priorities and considerations - bringing clarity, structure, and momentum to large-scale transformation while preparing for longterm operational excellence
• Translating strategy into action, setting clear priorities and sequencing for transformation while balancing day-to-day operations
• Driving end-to-end accountability for global processes, from design through execution, adoption, and continuous improvement
• Managing change effectively, with experience in adoption planning, communication, and stakeholder engagement across geographies

People Leadership & Collaboration

• Coaching and empowering global teams, including direct line management and matrix leadership, to deliver outcomes with autonomy and purpose
• Navigating, educating, and influencing senior stakeholder landscapes, aligning crossfunctional partners across Finance, Legal, IT, Risk, Compliance, and Business leadership
• Thriving in a fast-paced, global environment, working with multi-disciplinary teams and evolving priorities

Process Optimization & Operational Excellence

• Simplifying and standardizing processes in a way that improves user experience, enables compliance, and scales across markets
• Bringing a data- and insight-driven mindset to problem-solving, decision-making, and continuous service optimization

Technology Enablement & Innovation

• Embedding and optimizing digital tools and data enrichment sources including Coupa and SAP in the near-term and other integrated technologies in the future, delivering an optimal user experience and measurable value
• Researching and helping to prioritize opportunities where AI may deliver value and activating AI, automation, and analytics-working with internal data and AI teams to unlock process intelligence and innovation and step change efficiencies

What You'll Bring

Leadership & Global Operations

• Extensive experience in leading large-scale operations or transformation programs within a global, matrixed organization
• Proven ability to manage and develop senior team members and functional leaders across geographies and time zones
• Experience in finalizing deployments and transitioning complex programs into scalable, high-performing business-as-usual operations

S2P, Procurement & Payables Expertise

• Deep expertise in Source-to-Pay best practices and processes ideally gained in a global leadership role.
• Strong working knowledge of regulatory nuances and procurement operations, payment mechanisms, contract lifecycle management, and supplier risk management practices and challenges
• Demonstrated experience in embedding controls, governance frameworks, and policy adherence across procurement and finance processes

Technology & Digital Platforms

• Hands-on experience with Coupa and/or other major S2P platforms (e.g., SAP Ariba), including deployment, integration, and continuous optimization
• Understanding of how to drive adoption, usability, and measurable value through digital procurement tools
• Familiarity with Coupa Pay and card program implementation across multiple countries is a plus

Data, AI & Innovation

• Strong analytical and innovative mindset with the ability to generate actionable insights from complex datasets
• Experience working with data, analytics, and/or AI teams to leverage intelligent automation and predictive capabilities in a business process context
• Appreciation for the evolving AI and data landscape and its impact on finance and procurement functions

Ways of Working & Change Management

• Comfortable working in Agile environments and applying iterative, user-centered approaches to solution delivery
• Skilled in organizational change management, communication planning, and engaging stakeholders at all levels
  Able to operate effectively in ambiguity and shifting environment while maintaining structure, momentum, and a clear sense of direction

YOU BRING

• Graduate degree (or equivalent) in a business, strategy, or related field preferred.
• 12+ years' experience leading large-scale transformation programs, ideally in a global organization, including significant exposure to Source-to-Pay processes and enabling technologies
• Proven track record orchestrating complex, multi-workstream initiatives from conception to execution
• Skilled at managing resources, timelines, and risks to ensure tangible results.
• Background in management consulting or enterprise transformation strongly desired
• Exceptional presentation and interpersonal skills, adept at creating alignment among stakeholders with varied perspectives.
• Comfortable speaking to executive audiences and frontline teams alike, tailoring messages effectively.
• Experience rolling out organizational change with lasting impact, demonstrating empathy for those affected by new processes.
• Enthusiastic about embracing emerging technologies, exploring new approaches, and guiding teams through uncharted territories

Who You'll Work With

You will work within the Enterprise Procurement & Payables Leadership team, partnering closely with internal stakeholders across EP&P, Finance, IT, Risk, and Legal, to ensure successful deployment and sustainment of Source to Pay capabilities. Your work will enable scalable, compliant, and value-driven sourcing practices that support BCG's global growth and sustainability objectives.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex . click apply for full job details