Enterprise Account Lead x 5 London, New York, Hong Kong, Singapore

Model ML is an AI-native workspace initially designed for investment banking, private equity, consultancies, and asset managers. You will work alongside two well-known founders who successfully sold their last two YC-backed companies. Model ML, has already raised double figures from Y Combinator and top-tier venture firms. With strong product-market fit and live production deployments at some of the world's largest and most prestigious institutions, Model ML's team is working around the clock across offices in New York, London, and Hong Kong to become the leading AI application platform for enterprise.

Soon, all your digital information will be stored in one place. Everything you do, whether that be sending emails, building presentations, having meetings, pulling data, or doing research, will all be underpinned by an AI model that belongs to you. Using Model ML, you'll simply talk to your laptop or phone to get things done.

Job Description:

The role is responsible for designing, implementing, and optimising the onboarding process to ensure new clients and users seamlessly adopt Model ML.

Key Responsibilities

Act as the primary liaison for enterprise accounts, engaging directly with senior stakeholders at top-tier PE, IB, and consulting firms. Build deep, trusted relationships to understand client goals, ensure satisfaction, and drive retention.

Leverage Model ML's AI platform to transform financial workflows, guiding clients through high-impact workflows, templates, and best practices.

Lead structured weekly feedback sessions, synthesise input, and work with growth, product, and engineering to prioritise improvements that maximise client value.

Oversee quality control for all bespoke workflows and templates, ensuring accuracy, trust, and efficiency in outputs delivered to clients.

Develop and execute engagement programs: tutorials, 1:1 sessions, and workshops that increase product adoption, usage, and account expansion.

Refine AI-generated results through expert prompting, integrate new techniques into team playbooks, and continuously improve client-facing workflows.

Maintain the highest standards of delivery, document process innovations, and train internal teams on emerging workflow hacks, data sources, and product updates.

What you can expect

It won't be easy; in fact, it will be very hard.

BUT, it will be a lot of fun.

You need to be comfortable with being uncomfortable; timelines will change, priorities will most likely shift.

Be prepared to sacrifice your work-life balance in exchange for joining an incredible journey and learning a lot along the way.

Requirements

Minimum of 3 years experience with private equity firms, investment banks, or tier 1 consultancies is essential.

Strong academic background from tier 1 institutions.

MBA is a bonus but not required.

Excellent communication, organisation and interpersonal skills. This is key given we are a currently a small global team working around the clock.

Ability to work independently and make autonomous decisions.

Willingness to travel within the region as needed.

What We Offer

Competitive salary + equity

Performance-based incentives.

Opportunity to be instrumental in our expansion into the market.

Supportive and innovative work environment.

To conclude, we're building a team of like-minded, incredibly smart, tenacious individuals with relentless work ethic and focus, all driving towards our very clear revolutionary mission. If you match this description, buy into that mission and you're at a career stage where you're ready to make your defining statement to the world, please apply.

About the interview Our Process

We're very conscious of everyone's time, so we want to make the process as efficient as possible.

Call 1: 30-minute intro call with Nat (CoS) If you proceed:

Call 2: 30-minute intro call with a Product & Growth team member:

Assessment

Call 3: 30-minute deep dive with a Product & Growth team member: