Engineering Manager (Site Reliability) London, UK

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

The Role: Platform Engineer (Developer Experience)

Location: London / Hybrid (2 days per week in office)

Reporting to: Platform Engineering Manager

The Role

The Platform and Reliability Engineering Teamsare responsible forthe services that underpin the Rightmove website and enableall ofour product development teams to ship functionality rapidly and safely. We strive to deliver annual availability of at least 99.99% (less than 5 mins downtime a month).

The Site Reliability Engineering Manager's role is to ensure operational excellence, driveobservabilityand reliability at scale, and own the incident management processes and tools.

This position blendspeopleleadership,full stackreliability engineering,service management,influencingwithout authority.The successful candidate bringsstrong technicalexperience in reliability engineering, monitoring,alertingand observability for product led technology companiescombined with strong customer empathyand communication skills.

Monitoring, Alerting, and Observability

• Product teams have highreliabilityconfidence,incidentdetection and resolutionaresmooth due to proactive monitoring, well maintainedalerts/logsandhigh levelsofobservability coverage.
• Clear reliability expectations between platform, security, product & business. Prioritisation based on reliability risk and real data.
• Consistency andstandardisationof incident management resultingfastincident detection and resolution
• Maintaining a culture of accountability, transparency, collaboration & learning
• Good data quality, insights & decision making with strong feedback loops to all relevant stakeholders

Reliability Engineering

• Clearreliability patterns andstandards drive strongreliabilityandfewercascading failures.E.g.probes,graceful termination/degradation,timeouts, retries,backoff,jitter, circuit breakers, bulkheads.
• Shared understanding how our system fails, where any weak points are with prioritised improvement plans in place.

Delivery and Execution

• Own and managereliabilityroadmapand metrics, initiatives/projects, and OKR delivery in line with expectations.
• Align reliability strategy and delivery plans with business goals, partnering with technical product manager, DX, CF, DBA, security, product and data teams.
• Supports team withobjectivesand growth plansto improve skills, confidence, and impactaligned with business objectives
• Create an inclusive, psychologically safe environment; tailor leadership to individual strengths and motivations.

What you'll bring

• Proven experience insite reliabilityengineeringmanagement, overseeingobservability,monitoring,reliability, and service delivery in production environments.
• Understanding of reliability in distributed software microservices and cloud-based environments.
• Experience implementing and running modern SRE tooling and incident management workflows, SRE service management frameworks e.g. SLO/SLIs.
• Familiarity with platform engineering concepts including developer platforms, reusable platform components, reducing friction for product teams.
• Experience improving operational processes and developing documented procedures (monitoring, DR, incident response, upgrade processes).
• Leadership, team management, collaboration and communication skills, aligned with expectations for managing technical/engineering teams.

About Rightmove

Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• Wecreatevalue by delivering results and building trust with partners and consumers.
• Wethinkbigger by acting with curiosity and setting bold aspirations.
• Wecaredeeply by being real, having fun, and valuing diversity.
• Wemovetogether by being one team - internally collaborative, externally competitive.
• Wemakea difference by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right!

People are the foundation Rightmove - We'll help you build a career on it. What we offer

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

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