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Engineering Manager (Infra)
Posted 2 days 16 hours ago by DELIVEROO
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About the teamThe Edge team within Foundations underpins the performance, reliability and security of our north/south traffic at the boundary between our global systems and the outside world. The team's scope includes global traffic routing, content delivery networks, and internet observability at global scale. You'll lead this team responsible for production-grade infrastructure that underpins three companies globally, partnering closely with Product Engineering, Security, SRE and senior engineers across the wider DoorDash group of companies.
About the roleThis is a People Management role - you will be the seasoned manager of a high-impact engineering team, expected to drive delivery and ensure operational excellence. However, you must also be technically credible enough to review designs, TDDs and PRs for the most complex systems your teams own. These expectations reflect what we define for an L6 Engineering Manager at Deliveroo.
What you'll be doingTechnical Leadership
Own and evolve the company's Edge posture: CDNs, proxies, load-balancing, traffic management, DNS/routing, network security patterns (WAFs, rate limiting, DDoS mitigation) and work with peer teams on intra-cloud traffic management. Partner with SRE and Security to observe and define safe change for high-blast-radius systems.
Own the technical and delivery outcomes for the team within the wider company: set priorities, break complex projects into iterative deliverables, and ensure on-time, high-quality delivery.
Partner with Staff+ Engineers to shape technical direction and ensure architecture, design docs (TDDs) and PR reviews meet group standards; personally review the most complex designs and PRs.
Drive planning, risk management and estimation practices so your team(s) sustain a high but healthy output pace.
Set the standards for Operational Excellence in the team - ensure clear SLOs/SLA thinking, strong monitoring, low-noise alerting, maintained on-call rotas and clear runbooks. Lead incident responses, follow-ups and long-term preventative work.
Collaboration & organizational impact
Represent your team in group planning; communicate roadmap, trade-offs and risk to non-adjacent teams and business stakeholders. Build strong relationships with Product, Security, SRE and Customer Engineering.
Help improve engineering practices across the group - e.g., ways of working, reliability standards, and developer experience for platform teams
Team Building & People ManagementLine-manage, coach and develop engineers across levels; provide regular, constructive feedback and structured career progression. Cultivate psychological safety, high trust and strong team culture.
Proactively identify and resolve low-performance, and raise the hiring/interviewing bar through hands-on interviewing and contribution to hiring processes.
RequirementsHands-on experience with Edge technologies and networking: CDNs (Cloudflare/Fastly), proxies (Nginx/HAProxy), ALB/ELB, DNS (Route53) and VPC routing.
Experience in low-latency, high-throughput systems and familiarity with infrastructure tooling (Terraform) and languages used by the company (e.g., Go).
Proven experience managing and developing high-performing engineering teams delivering production systems.
Strong technical foundation in distributed systems, platform/infrastructure engineering, cloud networking and production-grade services. Comfortable reviewing designs/TDDs and contributing code when needed.
Experience driving operational excellence (SLOs, on-call, runbooks, post-incident reviews).
Excellent communication skills and a track record of aligning multiple teams to solve ambiguous, cross-team problems.
Why DeliverooOur mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
DiversityAt Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Compensation- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- Up to 5% matched pension contributions
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
- Free Deliveroo Plus: free delivery and access to special offers
- Team lunches from the best local restaurants
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
- One day of paid leave per year to volunteer with a registered charity
- Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
- Excellent kit to enable working from home and a parent-friendly working culture
- Access to free mortgage advice
- Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions
DELIVEROO
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