Engagement Manager

Job Title: Engagement Manager, Maternity cover

Location: Remote in the UK with requirements to attend meetings and events in London and elsewhere in the UK.

Responsible to: Head of Speakers for Schools Programme

Salary: £32,15 per annum rising to £34,868 per annum after 1 year of service

Contract: Full-time- 12 Month Fixed term with the possibility to extend

Closing Date: Friday 17th October

Interviews: We will be interviewing on a rolling basis

About Futures for All (formerly, Speakers for Schools)

Futures for All (formerly, Speakers for Schools) is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high-quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.

Join us at this exciting time as we launch our new brand and name - Futures For All - and contribute to the next stage of our growth and impact.

The Engagement Manager role is critical to the delivery of our Speakers for Schools programme. The role involves managing a network of high profile speakers and working with our schools network to coordinate inspirational in person talks. We are seeking an Engagement Manager for maternity cover to join our programme team. If you can pick up and learn new processes quickly and are a natural relationship builder, this role could be the next step in your career. The role could suit someone who has worked in sales/operations looking for a new and rewarding challenge.

Strategic purpose:

• Contacting and mobilising network of high-profile speakers each academic year that are a part of the SFS network
• Securing commitments and driving forward participation as needed for the charity.
• Working to achieve high targets of number of talks in diary to ensure young people are getting opportunities to hear from our speakers.

Engagement:

• Liaising with both schools and speakers, ensuring professional communication on phone and email throughout.
• Supporting the Speakers for Schools Programme team as needed on any contact, phone conversations with stakeholders and wider charity work.
• Working collaboratively with our Education team to increase school engagement for the programme.

Delivery

• Updating, reviewing and maintaining school and college data on the programme in Salesforce and raising any concerns.
• Daily updates of records in Salesforce CRM, tracking responses and ensuring proper data management.
• Working independently and swiftly on high-volume outreach and mobilisation within a structured programme plan to meet targets, as agreed and set by the Head of Speakers for Schools Programme.
• Proactively manages stakeholder relationships, preventing or resolving any conflict.
• Flexibility and a willingness to collaborate and help with any tasks the team require support for.
• Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
• Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency
• Ensure safeguarding best practice is enshrined in all organisational activity.

Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.

Skills / Experience / Knowledge: Essential

• Experience of working in social mobility, education, or careers programmes.
• Experience of coordinating stakeholder engagement to support programme outputs.
• Experience of coordinating the delivery of social mobility, education, or careers programmes.
• Excellent organisational skills and ability to learn quickly to ensure smooth delivery process.
• Excellent interpersonal skills and communication skills, with the ability to build and maintain relationships with stakeholders
• Enjoy being part of a team, with a 'can-do' attitude and flexibility to help with any tasks the team or management require support for.
• Excel at organising own workload and enjoy driving work forward independently. Excellent organisational skills, including the ability to work to tight deadlines, manage multiple demands and deliver high quality work
• IT literate and willingness to embrace new IT systems and technologies
• Ability to think strategically and can change operational tactics while still meeting larger
• Experience of working with educational establishments and familiarity of how schools and colleges operate.
• Results-orientated with a strong focus on achieving targets despite constraints and obstacles
• A proactive attitude with the ability to demonstrate drive, self-motivation and high levels of productivity
• Have a high degree of confidentiality and professional etiquette, whilst upholding the Safeguarding & GDPR frameworks

Desirable

• Experience of using CRM, in particular SalesForce
• Experience of working with high profile individuals/their offices.

Effective account management skills