End User Support Engineer/Desktop Support - Paris - 12 Months

End User Support Engineer/Desktop Support - Paris - 12 Months

Paris | 5 Days Onsite | 12-Month Contract | ASAP | French & English Essential

Experienced End User Support Engineer required for an international professional services organisation in Paris.

You will provide primary onsite IT support to approximately 200 users, working closely with a wider IT support team.

Technical Requirements for the End User Support Engineer position:

• Strong 1st/2nd Line Desktop/End User Support experience.

• Windows 10/11, Microsoft 365, Active Directory and Group Policy.

• ServiceNow or similar ITSM systems; ITIL experience or certification.

• Desktop/laptop hardware, software deployment and troubleshooting.

• Network connectivity, Microsoft Teams and meeting-room/AV support.

• User onboarding/offboarding and IT asset management.

• SCCM/MECM, Ivanti and VIP support experience advantageous.

Essential: Outstanding communication skills, fluent French and English, confidence supporting senior executives, excellent customer service and the ability to work independently.

Location: Paris, five days onsite.
Duration: Initial 12 months.
Start: ASAP.
Rate: Competitive, dependent on experience

Please apply with your CV, for more information on the role: End User Support Engineer/Desktop Support - Paris - 12 Months