End User Device (EUD) Support Engineer

End User Device (EUD) Support Engineer

The closing date is 04 February 2026

Job Opportunity: End User Device Support Engineer

The Nottinghamshire Health Informatics Service (NHIS) is seeking an enthusiastic and highly motivated End User Device (EUD) Support Engineer to join our team on a permanent basis. This is an exciting opportunity to support the delivery of ICT projects while maintaining excellent service levels for our Business as Usual (BAU) operations.

As part of the Technical Strategic Business Unit, the successful candidate will:

• Take ownership of technical tasks and projects, ensuring the delivery of high-quality ICT services to the Local Health Community
• Work closely with the Second Line Support Team Leader to develop and deliver technical activities across the local health community
• Support the implementation of systems and processes as part of both national and local ICT strategies

This role provides an opportunity to work in a forward-thinking, innovative environment where your contributions will help shape the future of ICT in healthcare.

Knowledge Requirements

• Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level
• Knowledge of the Data Protection Act and issues around data confidentiality
• Extensive knowledge of clinical and business functions across the local health community
• Detailed knowledge and awareness of uses of Health Informatics across the NHS
• A clear understanding of the local service requirements and plans associated with the National programme for IT
• MDM experience

Qualifications

• A relevant degree or technical qualification or equivalent technical experience
• In possession of the ECDL/MOST qualification
• Excellent IT skills with advanced keyboard skills
• Virtual Desktops experience
• In possession of or working towards the completion of the Advanced ECDL or MOST
• Ongoing personal and professional development
• Membership of a professional body (e.g., UKCHIP, Institute of IT Training, BCS)
• RDMS (any)
• Scripting
• MCP
• Packaging

Experience

• Previous technical experience within an IT environment
• Prior experience of delivering and technical documentation
• Ability to present material accurately to colleagues
• Experience of working as part of a customer focussed team
• Excellent communication skills - written, verbal and interpersonal
• Excellent organisational skills
• Excellent time management skills with a pro active and flexible approach
• Experience and ability to develop and maintain effective working relationships with project managers, project team members and staff in the NHS

Contractual Requirements

• Ability to work flexibly, outside normal office hours, to suit the needs of the users
• Ability to travel in order to attend meetings / deliver training at the point of need
• Clean driving licence and use of own car
• Requirement to form part of an on call rota

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer

Sherwood Forest Hospitals NHS Foundation Trust