End-to-End Service Delivery Coordinator

BT Group in the UK seeks a Service Request Coordinator to manage end-to-end delivery of customer service requests for national infrastructure projects. You will collaborate across teams, drive timely fulfilment, maintain contract-specific SLAs, and keep customers informed with regular status updates.

The role emphasizes proactive risk escalation, continuous improvement, and adherence to security protocols in a desk-based environment requiring UK government clearance readiness.