Employee Relations Manager

Employee Relations Manager

The Employee Relations Manager is responsible for conducting HR investigations and providing practical guidance and support to managers and employees across assigned countries within the EMEA region.

What you will do

• Conduct thorough, timely and impartial HR investigations across assigned countries within the EMEA region, involving employees at all levels of the organisation.
• Maintain confidentiality and sensitivity to all issues, ensuring investigations are objective and respectful.
• Prepare professional, well documented investigation records, including investigation plans, interview notes, and summaries.
• Present investigation findings to HR colleagues, Legal partners, and business leaders clearly, concisely, and objectively.
• Develop and maintain strong relationships with key partners across assigned countries within the EMEA region.
• Provide people leaders with expert advice and practical guidance on employee relations matters, including performance management, probation, behavioural concerns, disciplinary and grievance issues, and conflict resolution.
• Partner with local HR Business Partners to provide counsel on complex employee relations issues and ensure consistency across countries.
• Where appropriate, participate in formal performance, disciplinary or termination discussions with employees and people leaders.
• Promote a positive and productive working environment by responding to employee concerns, addressing issues proactively, and advising leadership on best practices.
• Manage assigned employee relations cases from intake to closure, recording case activity accurately within Amgen's case management systems, ensuring data integrity and contributing to regional reporting and insights.
• Support the Employee Relations Regional Lead with the implementation of the regional Employee Relations Centre of Excellence (COE) model across assigned countries within the EMEA region, contributing to the alignment and standardisation of ER processes and the continuous improvement of practices across the region.
• Collaborate with relevant HR, Compliance and Learning and Development partners to design and deliver training on employee relations matters, key HR policies and procedures, and channels for raising workplace concerns, including Speak Up.
• Use ER case data and insights to identify emerging trends, risks, and opportunities to strengthen workplace culture and manager capability.

Minimum requirements

• At least five years' practical experience managing complex Employee Relations casework, including direct experience conducting workplace investigations and advising managers on sensitive workplace matters.
• Strong understanding of European employment laws and related HR practices, with awareness of employment frameworks across assigned countries within the EMEA region.
• Excellent written and verbal communication and presentation skills.